So I woke up this morning at 11:40ish with a chronic grogginess from too much mulled wine last night. My plan was to go to town and buy some christmas presents but when I saw the time I thought I'd cheat and see if I could still get home delivery on a couple of the bigger items. Went to the argos.co.uk site to get a coffee maker and found that if I wanted anything delivered before christmas I had until 12:00pm, about 10 minutes after I got there. That kind of sucked since there where about 6 coffee makers that I had to check out. Anyhow, after going through the checkout 4 times, you have to get all the way through the checkout process before you can find out if the item is in stock, so after all of that I finally get the most expensive machine purchased at 11:59am :¬) I'm pretty chuffed with myself at this point. Then I get the confirmation email which informs me that there is a little problem with my order:
Thank you for using argos.co.uk. This email is only an acknowledgement of receipt of your order which has been passed to our team to be processed.
Unfortunately the delivery date you selected is no longer available. Your scheduled delivery date and order details are given below. If you selected next day delivery, any additional charge has been refunded. We apologise if this change causes any inconvenience.
Your order number for the following item(s) is ***[xxx]***
Please print or save a copy of this receipt for future reference.
This transaction was placed on Thursday 21st December 2006, authorisation number [xxx]. It has been charged to your card but if we cannot accept your order for any reason, we will provide a full refund to your card if we have debited your account in advance.
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Cat No Product Name Qty Price
050/3002 DeLonghi EC710 Brushed Stainless Steel Espresso M 1 £112.49
aker.
NEXT DAY DEL CHARGE Friday 22nd December 2006, 7.
00am - 1.00pm - £2.95 extra.
981/0064 1 £4.95
Subtotal £117.44
A signature will be required for this delivery
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If a delivery date isn't shown above, a member of our customer service team will contact you to arrange a suitable delivery day as soon as your goods are ready to be dispatched.
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Your order number for the following item(s) is ***[xxx]***
Please print or save a copy of this receipt for future reference.
This transaction was placed on Thursday 21st December 2006, authorisation number [xxx]. It has been charged to your card but if we cannot accept your order for any reason, we will provide a full refund to your card if we have debited your account in advance.
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Cat No Product Name Qty Price
883/0887 3 Year Replacement Product Cover £110 - £119.99 1 £19.99
.
Delivery usually within 28 days.
Subtotal £19.99
A signature will be required for this delivery
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If a delivery date isn't shown above, a member of our customer service team will contact you to arrange a suitable delivery day as soon as your goods are ready to be dispatched.
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Unfortunately the following item(s) are now out of stock. This amount has not been charged to your card. We are sorry for any inconvenience this may cause. Please try again in a few days, as we should receive more stock shortly.
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Cat No Product Name Qty Price
981/0363 1 £2.95
Subtotal £2.95
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So the bit they're saying they cannot deliver because it's out of stock is the next day delivery. Took me a few re-reads to calm myself down and realise that the presents where still on their way and on schedule :¬)