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refund email

Last post 12-10-2008 6:57 AM by Nelle. 5 replies.
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  • 12-04-2008 5:58 PM

    refund email

    Bought a game online from Metaboli/Gamesplanet last week - whole thing was a complete clusterfuck, the crappy DRM they bundled was so bad it wouldn't even install.

    I demanded my money back. I think I got it. Not too sure, though, as this is the email I just received:(complete with the <br>'s showing in an HTML email.)

     

    Hello,

    We are please to confirm the refund of your purchase (no <id vente>) of <br>
    <id jeu> which took place on the <id date> at <id temps>. Your account will recredited <br>
    with <id devise> <id prix> within two to 3 weeks.


    Best Regards,

    Metaboli - Cenega support

  • 12-05-2008 1:52 AM In reply to

    • Juifeng
    • Top 500 Contributor
    • Joined on 06-10-2006
    • Winnenden, Germany
    • Posts 79

    Re: refund email

    <id prix> ? <id date> ?

    They have a table for prices and dates? And.. wanted to send you the corresponding IDs? ..

  • 12-05-2008 2:02 AM In reply to

    Re: refund email

     The "id prix" part sounds about right.

    Ban FB and bring back MPS - he had a much cooler username!
    Legendary Thread
    lolwtf: Instead of comfy chair, package contained bobcat. Would not buy again.
    curtmack: It's like Godwin's Law, but instead of Hitler it's xkcd references.
    morbiuswilters: Right, but the Holocaust wasn't nearly as bad as xkcd.
  • 12-05-2008 2:44 AM In reply to

    • acne
    • Not Ranked
    • Joined on 12-07-2006
    • Posts 33

    Re: refund email

    For those who don't speak french:
    vente --> sale
    jeu --> game
    date --> date
    temps --> time
    devise --> currency
    prix --> price

  • 12-10-2008 4:52 AM In reply to

    Re: refund email

     Take comfort in the idea that parsing the email is hopefully an entirely different process from the crediting system.

    — Flurp.
  • 12-10-2008 6:57 AM In reply to

    • Nelle
    • Top 150 Contributor
    • Joined on 11-08-2007
    • graz.at.earth.milkyway.universe
    • Posts 228

    Re: refund email

    It happened to me as well ...

    Some of the translators that were (gues what) translating the website, got carried away and translated the custom email tags as well ...

    Like  

    "[begrüssung]

    Sie haben sich vor kurzem im [shopname] als Neukunde registriert."

    got translated to

    "[greeting]

    You have recently registered as a new customer at the [name of the shop]."

    However, we have caught that in QA already ...

     

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