Bought a game online from Metaboli/Gamesplanet last week - whole thing was a complete clusterfuck, the crappy DRM they bundled was so bad it wouldn't even install.
I demanded my money back. I think I got it. Not too sure, though, as this is the email I just received:(complete with the <br>'s showing in an HTML email.)
Hello,
We are please to confirm the refund of your purchase (no <id vente>) of <br>
<id jeu> which took place on the <id date> at <id temps>. Your account will recredited <br>
with <id devise> <id prix> within two to 3 weeks.
Best Regards,
Metaboli - Cenega support